- January 6, 2016 at 12:13 #384
Recently I upgraded CrashPlan to version 4.5.0.
Since the new version it says “Backup running”, but it’s stuck at analyzing a file. It’s not uploading any files.
I have tried reinstalling Crashplan and played around with memory settings (before I upgraded to version 4.5.0 I was using USR_MAX_HEAP=3072M which was working fine). I have also compacted the data set and erased the local cache, but this had no effect.
I have a Synology DS1515+ with 16GB physical memory.January 7, 2016 at 18:27 #385
Hi @merkens11, sorry to hear about that. I actually had that issue myself for several weeks before I could break out of it.
In the end I wrote this article linked below with what I found that *might* have contributed to solve it, which hopefully will be of some use to you:
Good luck and do check back!
ps. the forum thread I opened back then:AdvertisementJanuary 14, 2016 at 22:37 #386
I have tried the things from your article, but they did not help.January 15, 2016 at 16:19 #387
You might try to create a secondary backup set with a very small file set just to see if it uploads it and set a very narrow schedule for the main one while debugging.
Also, have you looked for errors in the logs?
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